Last updated: 4 December 2025
At IPGRAM Learn, we believe in transparency and simplicity. We collect only the bare minimum data necessary to deliver course content and generate certificates. We don't track you, we don't sell your data, and we don't push marketing. Your privacy is non-negotiable.
This Privacy Policy explains how Turnip Innovations Private Limited ("we", "our", or "IPGRAM Learn") collects, uses, and protects your personal data in compliance with India's Digital Personal Data Protection Act, 2023 (DPDP Act).
Entity Name: Turnip Innovations Private Limited
Address: Blob Ground Floor, Yamuna Building, 86 Golaghata Road, Dakshindari, Kolkata 700048, West Bengal, India
Email: courses@turnipinno.com
We collect only the essential information needed to provide our educational services:
✓ What We DON'T Collect:
Your data is used exclusively for legitimate educational purposes:
We use ONLY essential cookies. No tracking, no analytics, no marketing cookies.
Essential cookies are necessary for login sessions and OTP verification. These expire when you close your browser or after a set period for security. You can disable cookies in your browser, but this may prevent you from accessing certain features.
If you enrolled through an organizational subscription, your organization's administrator can view:
This data sharing is based on your organization's agreement with us and is necessary for organizational learning management.
We use trusted third-party services to deliver our platform. These providers process data only on our behalf and under strict contractual obligations:
These providers have their own privacy policies and data protection measures. We select providers with strong security and compliance standards.
We do not sell, rent, or monetize your personal data. Period.
Certificates are publicly verifiable using their unique certificate ID. Anyone with the certificate ID can verify the authenticity of a certificate, which will display the recipient's name, course name, completion date, and score. This is necessary to prevent fraud and ensure credential integrity.
Your data is primarily stored on Google Cloud Platform servers. While we strive to keep data within India, some data may be processed internationally by our service providers (Google Cloud, SendGrid) in accordance with their global infrastructure. These providers comply with international data protection standards.
Note: While we implement robust security measures, no system is 100% secure. We commit to notifying you promptly in the event of any data breach affecting your personal information.
We retain your personal data only as long as necessary for the purposes outlined in this policy:
You may request deletion of your data at any time (see Your Rights section below). However, we may retain certain information if required by law or for legitimate purposes (e.g., certificate verification).
As a data principal under India's DPDP Act, you have the following rights:
Request a summary of your personal data we hold and how it's being used.
Request correction of inaccurate or incomplete personal data.
Request deletion of your personal data (subject to legal retention requirements).
Lodge complaints about how we handle your data and receive timely responses.
Nominate another person to exercise your rights in case of death or incapacity.
Withdraw your consent for data processing at any time (may affect service delivery).
To exercise any of these rights, contact our Data Protection Officer:
Response Time: We will respond to your request within 1-5 business days.
Our platform is designed for users aged 15 and above. If you are under 18 years old, we recommend obtaining parental consent before enrolling in courses. We do not knowingly collect data from children under 15 without verifiable parental consent. If we discover such data has been collected, we will delete it promptly.
We are committed to ad-free, distraction-free learning.
You will only receive emails related to your enrolled courses (course content, OTPs, quiz results, and certificates). We will never send you marketing emails, promotional content, or spam. We have no third-party advertising or sponsored content in our communications.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. For material changes, we may also send an email notification to your registered email address. We encourage you to review this policy periodically.
If you have any concerns or complaints about how we handle your personal data, please contact our Data Protection Officer:
Data Protection Officer
Name: Rahul Kapoor
Email: rkapoor@ipgram.in
Alternate: courses@turnipinno.com
Response Timeline: 1-5 business days
If you are not satisfied with our response, you have the right to lodge a complaint with the Data Protection Board of India as per the DPDP Act.
For any questions about this Privacy Policy or our data practices, please contact us:
Turnip Innovations Private Limited
Blob Ground Floor, Yamuna Building
86 Golaghata Road, Dakshindari
Kolkata 700048, West Bengal, India
Email: courses@turnipinno.com
This Privacy Policy is governed by the laws of India, including the Digital Personal Data Protection Act, 2023. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal, India.
At IPGRAM Learn, we believe in earning your trust through transparency and respect for your privacy. We collect only what we need, protect what we collect, and use it only for what we promised. Your learning journey should be focused on growth, not concerns about data misuse. That's our commitment.